In its operations, Finnvera complies with the principles of good administration, as specified in the Administrative Procedure Act, and with the guidelines on ethical conduct compiled on the basis of these principles for the organisation’s internal use. All of Finnvera’s employees are bound by the ethical guidelines.
Principles of good administration
In its operations, Finnvera complies with the principles of good administration, as specified in the Administrative Procedure Act.
Finnvera’s decision-making processes comply with generally accepted and equally applied principles. Finnvera’s decision-making is consistent and impartial and ensures that facts are always analysed with consistent criteria.
Commitment to purpose
Finnvera will only use its authority for purposes specified in the legislation applicable to Finnvera.
Finnvera’s operations are independent and justifiable both objectively and appropriately. Finnvera’s decisions are based on impartially analysed facts.
Finnvera must ensure that its operations are justified and correct in proportion to the nature and significance of each case to be processed.
In its operations, Finnvera complies with legislation, its previous decisions and its promises.
Finnvera provides its clients high-quality, reliable and competent services. Finnvera advises its clients and ensures the sufficient and appropriate processing of cases.The decision contents of Finnvera are justified, coherent and comprehensible. The cases are processed without undue delay and avoiding unnecessarily prolonged procedures.
Principle of publicity
Subject to applicable legislation, the operations of Finnvera are based on transparency and openness as comprehensive as possible. However, Finnvera must not disclose the financial status of a client or other person, private and personal information or business and trade secrets to outsiders.
The impartiality guidelines are meant to ensure the impartiality, neutrality and independence of Finnvera’s operations. The guidelines include procedures related to disqualification, secondary positions, gifts and hospitality. In practice, Finnvera employees must personally assess and state their disqualification in the case under processing and withdraw from participating in the processing.