FAQ – Changes in business operation

If you have a guarantee from Finnvera:

Contact your bank. The bank will apply for all changes related to the guarantees on your behalf.

If you have a loan from Finnvera:

You can apply for an instalment-free or adjusted payment period by submitting an application in our online service.

We try to process the applications as quickly as possible.

We encourage our customers to prepare realistic estimates of the revenue and expenses and to contact their bank in time if they need additional financing.

Early repayment is possible under the terms of the promissory note. Please contact our customer service well in advance.

Please contact our customer service

• by sending a message through our online service
• by calling  +358 (0)29 460 2582

Notify Finnvera's customer service of any changes. Finnvera does not receive automatic address updates on the basis of notifications of move or from other address registers. Name changes are also not updated automatically on Finnvera.

Always notify the Finnish Patent and Registration Office of any official changes related to business activities. Finnvera uses the company's official data for the processing of financing projects.

Contact information

• Send a message via Finnvera's online service
• Contact form: Send a message
• E-mail: asiakaspalvelu (at) finnvera.fi
• Telephone: +358 (0)29 460 2582

Always notify the Finnish Patent and Registration Office of any official changes related to business activities. Finnvera uses the company's official data for the processing of financing projects.

Notify Finnvera's customer service of changes in the company form. Finnvera does not receive automatic updates of company forms from the Finnish Patent and Registration Office.

Contact information:

• Send a message via Finnvera's online service
• E-mail: hakemukset(at)finnvera.fi
• Telephone: +358 (0)29 460 2582

Always notify the Finnish Patent and Registration Office of any official changes related to business activities. Finnvera uses the company's official data for the processing of financing projects.

Contact Finnvera's customer service to negotiate the repayment of the company's final debt.

Please contact our customer service

• by sending a message through our online service
• by calling  +358 (0)29 460 2582

Always notify the Finnish Patent and Registration Office of any official changes related to business activities. Finnvera uses the company's official data for the processing of financing projects.

Notify Finnvera's customer service in advance if substantial changes are expected in the company's ownership relationships or management bodies, for example if the company changes or leaves the company's management, the guarantor (guarantor or pledger) or the general partners of the partnership.

Please contact our customer service

• by sending a message through our online service
• by calling  +358 (0)29 460 2582

As Finnvera's agent, Intrum manages measures related to bankruptcy. If you have given a guarantee on behalf of the bankrupt company, Intrum will send you a payment request. If you are unable to pay your guarantee liability at once, contact Intrum to negotiate a payment schedule.

If your company suffers from frequent payment delays and its financial situation looks worrying, we recommend that you contact the free Talousapu advisory service at tel. +358 (0)29 502 4880. At Talousapu you can discuss your company's financial situations and possible solutions to it with expert consultants in a confidential manner. The on-call financial aid officers prefer customers to get in touch too early rather than too late before the company's problems have become too serious.

Further information: Financial and debt advice for companies and entrepreneurs

For more information about companies threatened by financial difficulties, see the section for companies and communities on the www.suomi.fi website. There you can find information on such matters as corporate reorganisation, payment defaults, insolvency and controlled shutdown of the operations.